Shipping Questions Archives

My order says its shipped but I haven’t received it yet.

Once a shipment leaves us it is in the hands of the shipping company.You will have been forwarded tracking details – please check there first. Making sure to check junk mail folder.Then contact us via email.Then check tracking again.Very occasionally, and sometimes out of the control of anyone, shipments may get delayed. Bowzz accepts no…

I need a bow today, Can I pick my order up?

Yes you may be able to pick up today.However all orders need to be placed through the website. You need to select the items, size and quantities you require.Add them to your shopping cart.Then navigate to the cart page where you will need to provide contact details.Once you have done that an option will appear…

How much is delivery?

Simply select the items you require and head to the checkout page.Once you included you delivery location our website will provide real time live freight pricing, and if applicable the different options available to you.

Which countries do you ship to?

We ship to destinations all over the globe. For deliveries other than Australia and New Zealand please contact us before ordering.

Can you ship to a P.O. box?

Sadly no… As we utilize the services of several different courier companies they are not able to deliver to P.O. Boxes, or parcel lockers. If this is a problem please contact us before ordering.

How long does it take for my order to be shipped?

Not long! Once your payment has been verified, we will process and ship your order within 1 – 3 working days depending on time of year and our current workload.

How do I keep track of my order?

When your order is shipped through one of our chosen freight partners, you will receive an email and / or text message detailing tracking details and instructions for updates regarding your order. In this regard we ask that you ensure your contact details are correct when placing an order.

Do you have a shop and can I pick up my bow?

Bowzz production is located in Tullamarine, Victoria: Ideally located not far from Tullamarine Airport at the merge between the Tullamarine Freeway and Western Ring Road. If you live locally or are passing by and you’d like to collect an order you are very welcome!You do need to order before coming out so we can have…